SMS Consent & Terms

By providing your phone number and opting in to receive SMS messages from Pets & Plus, LLC ("Pets & Plus," "we," "us," or "our"), you consent to receive text messages as described below.

Types of Messages

Users opt in to receive SMS messages from Pets & Plus by submitting their phone number on our website or by texting a keyword. Messages include:

• Account verification codes (one-time passcodes for phone verification)
• Account notifications (login alerts, security updates, password resets)
• Important service-related information (policy changes, account status updates)

We do not send marketing or promotional messages via SMS.

Message Frequency

Message frequency may vary depending on your account activity. Typically, you will receive messages only when you initiate an action that requires SMS verification or when there is an important account notification.

Message & Data Rates

Message and data rates may apply. Pets & Plus does not charge for SMS messages, but your mobile carrier's standard messaging and data rates may apply. Please contact your carrier for details about your plan.

How to Opt Out

You can opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message and will no longer receive SMS messages from Pets & Plus unless you opt in again.

How to Get Help

For help, reply HELP to any message you receive from us, or contact us at support@petsandplus.com.

Consent

By providing your phone number during account registration or verification, you expressly consent to receive SMS messages from Pets & Plus for the purposes described above. Consent is not a condition of purchase or use of our services. You may use our platform without opting in to SMS messages by choosing alternative verification methods when available.

Privacy

Your phone number and SMS consent information are handled in accordance with our Privacy Policy. We do not sell, rent, or share your phone number with third parties for marketing purposes.

Contact Us

If you have questions about this SMS Consent Policy, contact us at:

• Pets & Plus, LLC
• Email: support@petsandplus.com